Find Fast, Clear Solutions to Your Training Questions
Have a question about how Rubicon Academy works? You’re in the right place. Explore our most common questions to get the answers you need—whether you’re just getting started or deep into your training journey. If you can’t find what you’re looking for, our support team is always here to help.
Common Questions for Clarity and Support
Have a question? You’re in the right place. Our interactive avatar is here to help you get quick, accurate answers about courses, training tools, account access, and more. Just speak or type your question, and the avatar will guide you with the info you need—no waiting, no searching. It’s your personal support assistant, available 24/7.
Meet Our Partners
We’re proud to collaborate with respected organizations across a variety of industries. These partnerships help us deliver smarter training, better tools, and real-world value to every member of our sales teams.
Common Questions
Find answers to your most pressing questions about our training solutions.
What is an LMS?
LMS stands for Learning Management System. It is a platform designed to deliver, track, and manage training programs. Our LMS offers tailored content for various industries.
How does our AI work?
Our AI technology personalizes training experiences by adapting to individual learning styles. It simulates real-world scenarios for effective learning. This ensures that users are well-prepared for their roles.
Is the training interactive?
Yes, our training programs include interactive elements such as role-plays and games. These features engage users and reinforce learning. This approach fosters a positive training culture.
What industries do we serve?
We cater to various industries, including Lifeline / ACP, Community Solar, and Home Internet/Telecom. Our content is tailored to meet specific industry needs. This ensures relevance and effectiveness in training.
How can I contact support?
You can reach our support team 24/7 through our website. We offer live chat and email support options. Our dedicated agents are ready to assist you.
Still have questions?
We’re here to help you!
Training Manager, Platinum Marketing
Start A New Path To Excellence Today
Finally reach your team’s full potential with our innovative courses and AI training avatars at Rubicon Academy. We will provide them with access to the world class training they deserve.